The main motivation behind conducting this customer survey was simply to find out how we are doing in terms of customer service, quality of product and leadtimes.
We also wanted to find out if there is anything else we can be doing to help our customers so as to encourage their loyalty.
Here at European Circuits, we recognise the need to review our performance. We do not want to rest on our laurels, we want to listen and improve all aspects of the business, year on year, and it is our hope that this type of survey will give us a realistic reflection on our strengths and weaknesses going forward.
Click here to read our Annual Customer Survey Report 2016 (Opens in new tab)
If you would like to give us your feedback or would like to discuss a new project, contact us today!